Our Award-Winning Team

  • Our team is recognized for top performance, compliance and consumer experience achievements
  • Our team is extensively trained in local, state and federal collection laws
  • Our team audits and monitors for quality assurance and compliance
  • Our team utilizes the latest technology to enhance its collection process. This includes a renowned collections legal system, multiple skip-tracing systems for obtaining asset and location information, call recording and monitoring, state-of-the art equipment for high volume document processing
  • Our team employs the latest security and surveillance systems to protect our clients' interests, information and data

Our Attorneys and Legal Staff

  • Our specialized attorneys allow us to offer a complete range of in-house legal services to our clients. With a combined total of 75 plus years of experience, our attorneys have consistently obtained good outcomes for our clients from placement through every stage of the legal process, including alternative dispute resolution, trial and appeal
  • Many of our attorneys are acknowledged leaders in the industry and community, which benefits both the clients we serve, and the training and development of our staff
  • Our team-oriented legal staff consistently provides efficient and effective support to our attorneys and clients resulting in positive outcomes and award winning performances

Our Collections Call Center

  • Our collectors are extensively trained and tested on collection law, customer service and compliance matters, such as the FDCPA, GLBA and Fair Lending
  • Our collectors are skilled in negotiating and recovery of delinquent debt
  • Our collection team utilizes the latest call recording and telephonic systems, collection strategies and comprehensive compliance training to achieve successful results
  • Many of our collectors have been recognized and have received performance awards from our clients.

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